Privacy Policy

Effective Date: March 11, 2026

1. Information We Collect

We collect the following personal information:

For All Users:

  • Name, email, phone number, and profile photo
  • Government IDs (for verification)
  • Payment information (processed securely by our partners)

For Vehicle Owners:

  • Vehicle registration documents
  • Insurance information
  • Bank details for payouts

2. How We Use Your Information

  • Facilitate bookings and payments
  • Verify user identities
  • Provide customer support
  • Improve our services (analytics)
  • Prevent fraudulent activities

3. Information Sharing

We share minimal necessary information between transacting parties:

  • Renters receive owner's first name and contact number post-booking
  • Owners receive renter's driver license information
  • Never share payment details between users

4. Data Security

  • Encryption of sensitive data in transit and at rest
  • Regular security audits
  • Limited employee access to personal data

5. User Disputes and Privacy

DISPUTE RESOLUTION: In case of conflicts between users, we will only provide personal information to authorities with proper legal requests. Rentify does not mediate private disputes.

6. Your Rights

  • Access and update your personal information
  • Request account deletion (subject to legal retention requirements)
  • Opt-out of marketing communications

7. Changes to This Policy

We will notify users of significant changes via email or platform notifications.